About 730 units of Samsung’s top-loading washing machines have exploded and injured nine people. Samsung has now become synonymous with exploding machines! As a result, amsung and the U.S. Consumer Product Safety Commission are recalling 2.8 million washing machines, the CPSC announced on Good Morning America.
“We’re talking about … a very serious hazard of the top of these washing machines completely blowing off,” Elliot Kaye, the chairman of the CPSC, told “GMA” Investigates in an interview that aired Friday on “GMA.” “It is a lot of reports.”
Kaye said the tops of the affected units weren’t “secured enough based on a design failure. And the top just completely blows off.” The recall includes all top -loading machines that were sold from March 2011 to November 2016.
As reported by one customer of washing machine Melissa Thaxton said that she narrowly avoided getting a serious injury while her exploded as the laundry was in its final spin cycle.
Melissa said, ” ”All of the sudden, without warning the washing machine just exploded…It was the loudest sound. It sounded like a bomb went off in my ear”
In a statement, Samsung told “GMA” Investigates ”We apologize for the inconvenience this is creating to our loyal customers. We have worked closely with the CPSC to offer a consumer friendly recall that is safe, easy and complete with choices suited to the needs of anyone who may own a recalled machine. Our service teams are now scheduling visits to consumers’ homes to conduct free repairs and help resolve any concerns they may have.”
The company will offer a free, in-home repair to reinforce the affected washer’s top, a rebate to be applied towards the purchase of a new washing machine –of any brand -– or a full refund for those who bought the machine within the past 30 days.